I was fine with cold cereal & milk, and a banana. Complimentary breakfast was again typical of Home2 Suites, "healthy" fare. This could be heard in the room, but it did stop after dark. Of note in the area, there are plenty of vagrants in the streets, some who set up microphones and speakers and then either play instruments or sing. ![]() none in the hotel itself, but as one might expect in any major city, one does hear sirens at all hours. ![]() For a November evening it had been unseasonably mild outside, so no heating nor cooling was necessary. HVAC was fairly quiet, especially when I shut it down. There was ample space in the room for my belongings and plenty of room in the bathroom to put down my toiletries. The suite is really one large room but with a hospital-like curtain to separate off the bed area from the rest of the room if desired. I found my room to be clean and typical of those I have encountered at other Home2 Suites I have stayed at over the past few years. I later returned downstairs to the front desk to collect my complimentary water bottles, and my status was recognized. That room was ready for me early and I went directly to it with my digital key. As I always do, I checked in and chose my room online the day before my arrival. Being fairly new, I decided to try this Home2 Suites right in Center City. I am a Hilton Honors Diamond member, and as such I like to stay at different properties across the Hilton portfolio when I stay in particular cities. Also, there was a used cotton swab on the floor of the room, and since I don't carry them with me and they're not furnished by the hotel, I knew it wasn't mine and that the room hadn't been adequately cleaned. I made these requests at the front desk both times, and the polite person at the desk in the morning assured me it would be taken care of, while the perfunctory one in the evening also assured me it would be taken care of. Both times the request was either overlooked or ignored. ![]() However, twice on the same day - once in the morning and again in the evening - I made a simple request to have the shower gel dispenser in the bathroom refilled. I also understand that it is a long-term stay hotel primarily, and did not expect to have my room made up daily. I stayed here 3 nights while attending a convention at the Pennsylvania Convention Center, which is quite literally a few steps away from this hotel. The rooms are comfortable and spacious, but the service leaves much to be desired.
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